YANZ · EVERYDAY CARE
Help with your daily routine
Find questions about soap liquid, hair washing, storage and customer experiences. Open the original question and Yanz reply for the full context.
Ingredients & making 成分與製作
Questions about formula, colour & a film-like feeling
配方、顏色與膜感的提問
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请问:你们的配方是不是有改,为什么我这次买的每一个洗完都觉得有一层膜的感觉,洗不干净,之前都不会这样!而且肥皂的颜色
Soap liquid 皂液使用
Solid or milky soap liquid
皂液凝固或乳白的提問
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请问:精华皂液出现结冻现象是正常的吗? Is it normal for the liquid soap to become solid or milky?
Dividing & diluting soap liquid
皂液分裝與稀釋
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请问:如果将皂液预先分成两瓶并加水使用,会比较方便吗?may I check if it would be more convenient to pre-divide the soap into two bottles and just add water before use?
Soap liquid & a sticky feeling
皂液使用後黏膩感
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请问:精华皂液使用后会有黏腻感吗? Will the liquid soap feel sticky after use?
Lather when washing hair with soap liquid
皂液洗髮泡沫的提問
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请问:我今天有用皂液洗头,但觉得很难起泡!洗完要吹头发的时候,觉得很难吹干,这样是正常的吗?
Hair washing 洗髮提問
Questions about scalp bumps
頭皮小顆粒的提問
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请问 :使用酪梨马赛皂洗头后,头皮出现小颗粒或类似毛囊发炎,是正常的吗?Is it normal to experience small bumps or follicle-like irritation after using Avocado Marseille Soap as shampoo?
Hair washing & residue on a comb
洗髮與梳子殘留物
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请问:用手工皂洗头发的话,要特别注意什么吗?我用焱芝艾草皂洗头,但就是有一种朦朦的洗不清爽的感觉,好像有一层东西附着在头发上, 请问用手工皂洗完头之后,梳头发,梳子上都有白白的垢,这是代谢的东西,还是是皂垢?
Hair that feels oily after washing
洗後頭髮油膩感
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请问:焱芝有专门洗头发的手工皂吗?为什么我用御真系列洗完后,头发会有一点油腻、像洗不干净的感觉?
Lather when washing hair
洗髮時的泡沫
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请问:肥皂洗头泡沫好像不会很多,没有很多泡沫也能洗干净头皮吗? Question: Handmade soap does not seem to produce much foam when washing hair. Can it still cleanse the scalp well without a lot of foam?
Hair that feels dry or hard to dry
髮絲乾澀或不易吹乾
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请问:使用御真皂洗头三天后,头发有点干涩、吹不太干,感觉像洗不干净、略油,这是正常的吗?
Questions about hair conditioner
潤髮乳的提問
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请问:使用御真橄榄马赛皂洗头后,头发感觉略干,需要再使用润发乳吗?Question: After using Yuzhen Olive Marseille Soap to wash my hair, my hair feels slightly dry. Do I need to use conditioner?
Dyed hair & soap washing
染髮與手工皂洗髮
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请问:我已经50多岁,白发较多,因职场需要会染发,但担心使用手工皂洗头后会干涩、纠结、打结。另外,如果掉发比较严重,适合使用左手香系列还是御真系列?
Avocado Soap & scalp sensations
酪梨皂與頭皮感受
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请问:现在用了酪梨马赛皂后会感觉头皮更痒,有什么方法可以缓和,而且洗后确实有出现头发干涩黏的感觉耶?
Lather on the scalp & hair
頭皮與髮絲的泡沫
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请问:我拿左手香皂洗头头皮泡泡很多,可是头发泡泡却很少且一下就不见了,头发有点搓不动,不晓得是我用量太少还是头发太干?
Soap care & storage 皂體照顧與存放
Soap becoming soft or breaking apart
皂體軟化或碎裂
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请问:我洗到第二块,皂怎么那么快软掉,皂还很容易散掉、分尸…第一块还不会那么夸张-_-#
White marks on stored soap
存放皂體上的白色痕跡
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请问:我去年9/24号收到手工皂,肥皂现在陆续出现白白的,那时候订2条,目前剩9块,有6块白白的,这是发霉吗?
Colour differences between batches
不同批次的顏色差異
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请问:十月份买了5块左手香颜色是黄色的,和这次买10块左手香是绿色的,两批收到颜色完全不一样,请问是怎么回事?
Customer questions 顧客使用提問
Questions about itching or more spots
搔癢或痘痘增加的提問
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请问:为什么有些人在使用后会有微痒或痘痘变多的情况呢? why do some people experience mild itching or more acne after using the product?
Questions about bumps after washing
洗後顆粒感的提問
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请问如果本身有鱼鳞状干燥、毛囊角化及容易发痒泛红的肤况,使用酪梨皂后内包粉刺与颗粒感明显增加,该如何判断这是肌肤适应期还是不适合,并需要观察多久或何时暂停使用?
Questions about flaking or dryness
脫屑或乾燥的提問
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使用后出现轻微脱屑或干燥感? Mild Flaking or Dryness After Use?
Questions about itching at night
夜間搔癢的提問
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请问: 家人长期有皮肤干燥、脱屑、发痒的问题,使用橄榄马赛皂后,半夜反而痒得更明显,这是为什么? 还有想请问,手工皂不是比较少化学成分吗?为什么泡泡还是很多呢?
A family's question about a rash
家人出現疹子的提問
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请问:我先生肚子上有起小红疹,使用左手香皂洗澡,不知道是否有关联?
Questions about peeling fingers
手指脫皮的提問
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请问:我的皮肤本身比较干燥,干裂主要集中在手指关节,其他部位则开始脱皮,但没有出现裂口。这会不会和角质代谢有关?Question: I naturally have dry skin. The cracking mainly appears around my finger joints, while other areas have started peeling without cracking. Could this be related to skin cell turnover?
Questions about peeling fingers
手指脫皮的提問
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请问:我皮肤本身算是干燥肌,干裂都在手指关节处 ,想说是不是因为现在角质代谢的关系? 其他地方是开始脱皮但没有干裂
A mother's question about redness
母親使用後泛紅的提問
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请问:妈妈使用御真橄榄马赛皂洗脸后觉得会痒,脸部也有一点泛红,这是正常的吗?
Questions about stinging after Hibiscus Soap
芙蓉皂洗後刺痛的提問
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请问:使用艾草芙蓉皂洗脸和洗身体后,脸部会刺痛、摸起来粗粗的,是不是不适合我的肤质? Question: After using Mugwort & Hibiscus Soap to wash my face and body, my face feels stinging and rough to the touch. Does this mean it is not suitable for my skin?
Dryness after Hibiscus Soap
芙蓉皂洗後乾燥的提問
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请问:试用芙蓉皂后脸不痒也不红了,但洗后有点干、轻微脱皮,是否要改用更保湿的款式?
A father's question about peeling
父親使用後脫皮的提問
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请问:我爸爸使用焱芝手工皂后,手部出现脱皮,身体也有湿疹和发痒的情况,请问是什么原因呢?My father experienced some peeling on his hands, as well as eczema-like patches and itching on his body after using Yanz Handmade Soap. What could be the reason?
A child's dryness & itching
兒童乾癢的提問
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请问:孩子有异位性皮肤炎,使用焱芝手工皂后暂时没有擦乳液,但皮肤又干痒、一直抓,该怎么办?Question: My child has atopic dermatitis. After using Yanzhi Handmade Soap, we paused lotion for the past two days, but the skin became dry, itchy, and my child keeps scratching. What should we do?
A customer's question about their routine
顧客清潔保養習慣的提問
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请问:这周二(1/24)我至贵店买"橄榄马赛皂"(住长治的那位女生),当天晚上用来洗儿子, 到今天儿子的皮肤一样很干燥,而且抓痒的情况比以前更严重,都抓破皮了。这是刚使用橄榄马赛皂会出现的状况吗?谢谢!
A parent's follow-up after three weeks
家長使用三週後的提問
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请问:我女儿使用完香皂约3个星期…情况如图示是目前这样,是否持续再用?因为双手和嘴巴周围都满严重的!
Questions about humidity & skin
潮濕與膚況的提問
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请问:可能是太潮湿所引起的过敏,本身皮肤是过敏体质!用哪个手工皂会改善?
Questions about rough-feeling skin
肌膚粗糙感的提問
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请问:我的皮肤过敏很痒,我的皮肤都变成有鸡皮疙瘩都不会消,摸起来像鳄鱼皮!
A parent's question about dryness
家長關於乾燥的提問
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请问:我女儿他有异位性皮肤炎洗了皂,皮肤变干耶,也会痒耶,该怎么处理,本来之前说洗好澡都擦乳液?
Questions about changes after use
使用後變化的提問
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请问:我觉得洗之后没有什么改善?
A parent's question about scratching
家長關於抓癢的提問
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请问:小朋友洗完左手香手工皂之后,身体反应会痒,且会痒到抓到流血,请问这是正常反应吗?
Dry skin & the chosen soap
乾性肌膚與選用皂款
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请问:我使用4天的左手香皂后皮肤半夜反而更痒且皮肤也变得很干燥。后来,我自己再注意看适用肤质是偏中性、油性,而我皮肤本身较干燥且全身多处疹子,是不是买错香皂了?
Questions about sunscreen after cleansing
清潔後防曬的提問
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请问:您的意思是,只要洗完脸任何东西都不擦?干净一张脸就好了吗?那防晒商品呢?