请问：玉容精华皂液全结冻？
Why does the beauty essence Liquid soap freeze?
此结冻现象，秋冬季节才产生！它所呈现的乳白结冻现象是因为其中含有椰子油、乳油木果脂，其冬天或温度低时，会呈现乳白结冻现象，它是正常的！因为是椰子油，乳油木果脂本身的特质！并不是产生酸败现象！因为没有油耗味，若有则是反常的！不用担心！可放心地使用！
This phenomenon of freezing only occurs in autumn and winter! The milky white frozen appearance is due to the presence of coconut oil and shea butter. When the temperature is low in winter, it will appear as a milky white frozen phenomenon, which is normal! It is the inherent characteristic of coconut oil and shea butter. It is not a sign of spoilage! If there is no rancid odor, it is normal! There is no need to worry! You can use it with confidence!
精华皂液稀释使用方法：
How to dilute essence soap:
初期刚开始使用时：
您好！初期整罐在使用时，建议您先将整罐泡在洗手台50～60 ℃的洗澡热水，可再盖上一条毛巾使热度集中，视温度而定，并等待15至20分钟，先让精华皂液成为液态状态(您需要稀释的容量，呈现液态即可)，再倒出来分装到小瓶子，再加入煮过的水或RO水，稀释到您要的浓度即可(并不需要加水倒满整瓶稀释)！可以节省您操作方便，以上建议！
Hello! When you first start using the product, we recommend soaking the entire bottle in 50-60℃ hot water in the sink. You can cover it with a towel to concentrate the heat, depending on the temperature. Wait for 15-20 minutes to allow the soap to become liquid (until it reaches the amount you need to dilute). Then, pour it into smaller bottles and add boiled or RO water to dilute it to your desired concentration. You do not need to add water directly to the entire bottle. This method is more convenient and can save you time. These are our recommendations!
使用中：如需要一次稀释到您要的浓度
当精华皂液使用到一定的量(可以加水稀释的空间时)，如浓度高结冻，再碰到不好挤压时，首先，你可以再把精华皂液泡在洗手台热水(洗澡水的温度50~60度即可)，再让精华皂液成为液态状态(可换上平头盖以免隔水浸泡时瓶子进水)，再加入RO水或煮过的水稀释到一次你要的浓度(注意冷却时，视加水量多寡，决定精华皂液浓稠度)！除非要分装到小瓶(初期使用稀释方法)，就不用每次使用的时候再稀释！这样一来，就不用每一次使用时，都挤不出来还要泡热水这么麻烦(一次稀释到您要的浓度)！
In use: If you need to dilute to your desired concentration at once, when the soap solution reaches a certain amount (with space to dilute with water), if the concentration is too high and it becomes frozen and difficult to squeeze, first, you can soak the soap solution in hot water at the sink (the temperature of shower water, around 50-60 degrees Celsius), let the soap solution become liquid (you can switch to a flat lid to prevent water from getting into the bottle when soaking ), and then add RO water or boiled water to dilute to your desired concentration at once (note that the thickness of the soap solution after cooling depends on the amount of water added)! Unless you want to divide it into smaller bottles (use the dilution method during the initial use), you don't need to dilute it every time you use it! This way, you don't have to go through the trouble of soaking in hot water and squeezing out the soap solution every time you use it (dilute to your desired concentration at once)!
所以，使用方法如照以上正确，就不会觉得很麻烦而且非常节省，一瓶可以抵两瓶用！因为它是浓缩的精华皂液，并没有加任何的化学增稠剂！以上建议！
Therefore, if you follow the correct usage method as mentioned above, you will not find it troublesome and it is very economical as one bottle can last for two bottles! This is because it is a concentrated soap liquid and does not contain any chemical thickeners! The above are suggestions!
PS：因玉容精华皂液与沐浴乳不同，它是由皂制成，并没有添加化学乳化剂、增稠剂和其他界面活性剂！
PS: Beauty essence liquid soap is different from shower gel, it is made from soap without added chemical emulsifiers, thickeners, and other surfactants!
