请问：我爸爸使用焱芝手工皂后，手部出现脱皮，身体也有湿疹和发痒的情况，请问是什么原因呢？
My father experienced some peeling on his hands, as well as eczema-like patches and itching on his body after using Yanz Handmade Soap. What could be the reason?
您好，如果皮肤本身比较干燥、敏感，或正处于不稳定的状态，在更换清洁产品后，皮肤的感受有时会暂时比较明显。
If the skin is already dry, sensitive, or in an unstable condition, it may sometimes feel more reactive when switching to a different cleansing product.
轻微的干燥、紧绷或少量脱屑，可能与皮肤原本的干燥程度、天气、水温、清洁频率以及个人肤质有关。
Mild dryness, tightness, or light flaking may be related to the skin’s existing dryness, weather, water temperature, cleansing frequency, and individual skin condition.
尤其在天气较冷或皮肤太干燥的时候，如果洗澡水温过高、清洗时间过长或反复搓洗，都可能令皮肤更加干燥，并出现发痒或脱屑的感觉。
Especially during colder weather or when the skin is dry, hot water, prolonged washing, or excessive rubbing may further dry the skin and lead to itching or flaking.
如皮肤本身较干燥，可时常清洗，一天可多次使用（但其他厂牌手工皂因含碱过高，不适用），沐浴后可搭配保湿（例如：薄涂皂液或手工皂，免冲洗），帮助平衡皮肤屏障，维持肌肤健康。
If you have naturally dry skin, you can wash frequently and use the product multiple times a day (please note that handmade soaps from other brands are unsuitable due to excessive alkalinity). After bathing, you may apply a moisturizer—such as a thin layer of the soap lather or the soap itself, without rinsing it off—to help balance the skin barrier and maintain skin health.
使用期间，建议先保持保养方式简单，尽量避免使用过多厚重乳液、身体霜或含较多化学添加成分的产品，以免增加肌肤负担，也比较容易观察肌肤真实的适应情况。During the period of use, it is recommended to keep your skincare routine simple. Try to avoid using overly heavy lotions, body creams, or products containing a high level of chemical additives; this prevents overburdening the skin and makes it easier to observe how your skin is truly adapting.
因此，建议洗澡时使用温水，避免过热的水，也不要使用澡巾或毛巾反复搓洗皮肤。
We recommend using lukewarm water when bathing, avoiding overly hot water, and not repeatedly scrubbing the skin with a bath towel or exfoliating cloth.
使用手工皂时，只需轻轻起泡后清洁皮肤，再以清水彻底冲洗即可，无需过度清洗。
When using handmade soap, simply work up a gentle lather, cleanse the skin lightly, and rinse thoroughly with clean water without over-washing.
至于湿疹、持续发痒或明显红疹，成因可能很多，包括个人肤质、环境、温度、汗液、摩擦、原有皮肤状况，以及接触到不同产品或成分等因素。
Eczema, persistent itching, or noticeable rashes may have many possible causes, including individual skin type, environment, temperature, perspiration, friction, existing skin conditions, and exposure to different products or ingredients.
因此，单凭出现湿疹或发痒，并不能直接判断一定是哪一种产品或单一原因所造成。
For this reason, eczema or itching alone cannot determine whether a particular product or single factor is responsible.
如果只是轻微干燥或少量脱屑，可以先减少清洁次数，并观察皮肤的变化。
If there is only mild dryness or slight flaking, you may first reduce the frequency of cleansing and observe how the skin responds.
每个人的肤质与皮肤状态都不一样，即使是配方简单的清洁产品，也可能因个人差异而产生不同的使用感受。
Everyone’s skin type and condition are different, and even a simply formulated cleansing product may feel different from person to person.
焱芝手工皂采用植物油脂制作，坚持不添加人工香精、人工色素、防腐剂及化学起泡剂，希望以简单的配方提供日常温和清洁。
Yanz Handmade Soap is made with plant-based oils and contains no artificial fragrances, artificial colourants, preservatives, or chemical foaming agents, with a focus on simple and gentle everyday cleansing.
皮肤的舒适与稳定，比勉强持续使用任何一项产品都更重要。
The comfort and stability of your skin are always more important than continuing to use any product when discomfort occurs.
焱芝相信，好的手工皂不需要夸大的承诺，而是让肌肤在每天的清洁中，感受到简单、温和与安心。
At Yanz, we believe good handmade soap does not need exaggerated promises—it should simply bring a gentle, comfortable, and reassuring cleansing experience to everyday skin care.
好的手工皂，皮肤会知道。
Good handmade soap — your skin will know.