YANZ · EVERYDAY CARE

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A little guidance for choosing your soap. Browse by topic, or search in English or Chinese.

Choosing & ordering 選購與訂購

Contact & opening hours

聯絡方式與營業時間

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请问:焱芝手工皂地址、电话、营业时间?

Soap-bar weight

手工皂重量

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请问:焱芝手工皂一块重量多重?

Soap sets, gifts & delivery

組合、贈品與配送

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请问:a. 一条是10块吗? b. 可以混搭吗? c. 是不是免运费? d. 一条有送2块吗?

Availability of soap

現貨供應的提問

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请问:焱芝手工皂现在有现货吗?

The founder's soap choice

創辦人的選皂故事

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请问:我看新闻报导,老板娘自己洗好的常缺货的是哪款?

Milk & oat soap availability

乳皂與燕麥皂的提問

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请问:有没有卖羊奶皂?母乳皂?或者有添加燕麦的手工皂?

Choosing a single bar

單塊選購的提問

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请问:若是想订一块左手香皂,改善手部有疱疹的部分,是多少钱呢?

Starting with a soap bar

初次選皂的提問

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请问:我冬天皮肤干痒,想买来洗看看,价钱多少?

Ingredients & making 成分與製作

Making & curing time

製作與熟成時間

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请问:手工皂晾皂时间要多久?

Cold-process soap or soap base?

冷製皂與皂基

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请问:您们的手工皂是用皂基做成的吗?

The work behind handmade soap

手作皂背後的工序

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请问:制作手工皂成本很低,可以自己做喔。很简单

Lye in soap making

製皂用鹼的提問

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请问:你们的手工皂含皂碱吗?

Lye & added ingredients

鹼與添加成分

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请问:添加物的定义是什么?难道制皂不加碱能做得出来吗?

Scents in the soap range

各款皂的香氣

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请问:每款皂有没有分味道?

Packaging, colour & formula questions

包裝、顏色與配方的提問

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请问:您新包装的马赛皂颜色跟以前不太一样,效果好像没以前好,这有更改配方吗?以前的洗脸,脂漏性皮肤很有效果,现在不太有感觉改善。我女儿晒太阳会起红疹,以前的洗改善很多,新包装的效果一样不好。

Oils in the basic series

基本款系列的油脂

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请问:左手香基本款系列(左手香皂、芙蓉艾草皂)的油是使用低温冷压吗?

Oils in the Marseille series

馬賽皂系列的油脂

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请问:左手香顶级御真系列(橄榄马赛皂、紫草根润白马赛皂、酪梨马赛皂)的油是使用低温冷压吗?

Mineral clay in the formula

配方中的礦泥

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请问:货收到了,为什么要加矿泥?作用是什么呢?

Soap liquid 皂液使用

Lather: soap liquid & soap bars

皂液與皂塊的起泡

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请问:液体会比肥皂容易起泡吗?我是洗身体,泡沫比较难起泡,不是洗头喔!是肥皂与沐浴球搓洗泡沫少,还没用到身上。

Why soap liquid is concentrated

濃縮皂液的說明

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请问:希望将皂液能够稀释后再贩售,解决用户的困扰?

Dark areas in a soap-liquid bottle

皂液瓶內深色區塊的提問

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请问:已收到精华皂液,但瓶的二侧皆出现50元硬币大小的黑色点块,不敢用!想换货!请尽速回覆我!

Warming the soap-liquid bottle

皂液瓶身與回溫

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请问:精华皂液的瓶子有耐热吗?溶解后,就不会再硬吗?每次都要再溶吗?

How Yurong Soap Liquid is made

玉容皂液的製作方式

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请问:玉容精华皂液是手工溶的吗?还是代工厂

Hair washing 洗髮提問

Hair that feels sticky after washing

洗髮後黏澀感

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请问:为什么用手工皂洗发后,头发都会涩涩黏黏的?

A child's scalp-care question

兒童頭皮清潔的提問

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请问:我儿子头皮都会有白白的,抓一抓像头皮屑,习惯抓头,用哪一款比较好?他4岁半!

Indian Borage Soap for hair washing

左手香皂洗髮的提問

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请问:左手香可以洗头发吗?

Soap care & storage 皂體照顧與存放

Manufacturing & expiry dates

製造與有效日期

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请问:为什么贵公司的制造日期到有效日期时间超过一年?

How scent changes over time

香氣隨時間的變化

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请问:你们的手工皂会放越久香味越淡吗?

Customer questions 顧客使用提問

Soap-bar lather

手工皂泡沫

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请问:洗起来泡泡有没有很多?泡泡会不会很少?

Questions about use during pregnancy

孕期使用的提問

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请问:焱芝手工皂孕妇可以使用吗?

Using soap for the body

身體清潔的使用方式

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请问:焱芝手工皂可以洗全身吗?

Indigo soap colour

青黛皂的顏色

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请问:您们所制作的老青黛橄榄马赛皂,青黛皂里面青黛加的多吗? 为何不像市面上所做的青黛手工皂呈现暗蓝色?您们的皂颜色好像偏淡色?

Questions about G6PD deficiency

關於蠶豆症的提問

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请问:有蚕豆症也适用手工皂吗

A parent's cleansing question

家長關於清潔的提問

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请问:医师说小孩不脏不用清洁剂,洗手工皂有帮助吗?容易荨麻疹也是适合马赛皂系列吗?

A family's skincare question

家人的肌膚照顧提問

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请问:老板娘你好,我的亲妹妹他的皮肤也是跟我一样!他都去医院那边看!可是我觉得好像没什么起色!

Questions about rashes after washing

洗後疹子的提問

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请问:马赛皂可以排脏东西,会不会洗后会有疹子之类排毒东西出来?

Shea butter & individual sensitivities

乳油木與個人敏感經驗

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请问:如果之前买有添加乳油木的护唇膏会痒,那皂液我是不是就不能用啊?还是乳油木也有分?

Questions about laundry soap

家事皂的提問

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请问:有可建议的洗衣精或粉吗?还是天然的家事皂

Questions about lotion after a bath

洗澡後乳液的提問

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请问:原本洗完澡早晚擦乳液,网页写不可以擦乳液喔

Questions about a skincare routine

保養步驟的提問

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请问:老板不好意思,用酪梨马赛皂洗完脸后,可以再继续擦化妆水及乳液及保养品或药膏吗?谢谢您

A customer's long-term skin concerns

顧客長期肌膚困擾的提問

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请问:老板娘妳好!最近在FB上看見妳的产品!对异位性皮肤炎有突破治疗!我的异位性皮肤炎困了我22年!看过不少医师!有医生说是鼻窦炎,有些医生认为是异位性皮肤炎! (在脸上很痒又红有时抓到流血)很难受…加上自己目前是司机!常在路上被警察拦下来说我喝酒!脸红测酒测!不知老板娘会建议我洗那种肥皂比较好?

Choosing soap with skin concerns

有肌膚困擾時的選皂提問

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请问:异位性皮肤炎或荨麻疹要使用哪款手工皂?

Dryness, redness & washing

乾燥、泛紅與清潔的提問

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请问:老板娘请教一下,每次洗完脸后又干,又红,又痒。我已经用过数十种评价好的保湿牌子,还是没办法解决我的皮肤啊!妳可以推荐适合我的手工皂给我吗?救救我皮肤啊!

A parent's question about stinging

家長關於刺痛的提問

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请问:3岁多的小孩皮肤很干燥,常抓破皮,直接洗手工皂,伤口会刺痛吗?

A child's dry-feeling skin

兒童洗後乾燥的提問

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请问:我女儿洗澡完皮肤都太干,而且又很会抓痒,该洗您们哪款手工皂呢?

A customer's sensitivity history

顧客敏感經驗的提問

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请问:身体都过敏好几十年!适合洗什么?想要问洗多久会有感觉?

Dry skin & Indian Borage Soap

乾性肌膚與左手香皂的提問

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请问:我皮肤干燥,洗左手香皂不可以吗?

Sweat, work & everyday cleansing

流汗、工作與日常清潔

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请问:我家老公有遗传性湿疹,本身是厨师,厨房热又流汗,湿疹更严重!我该买哪种皂使用才好?请给一点建议!感恩!

Questions about redness in hot weather

天熱泛紅的提問

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请问:天气热皮肤就会红红一块块的?

Frequent hand washing

經常碰水與洗手的提問

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请问:若是常接触水及清洁用品的工作,手会红肿跟痒有时冬天还会裂,需要那种香皂较适合,谢谢!

Questions about psoriasis

關於乾癬的提問

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请问:如果有牛皮癣适合什么皂,可以改善吗?

Questions about acne & rough skin

痘痘與粗糙膚況的提問

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请问:容易长青春痘或粉刺或毛孔角化建议买哪一款呢?

A parent's question about nappy rash

家長關於尿布疹的提問

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请问:小宝宝有尿布疹,适合洗左手香香皂吗?

Questions about foot cleansing

足部清潔的提問

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请问:脚上有长像细菌性的霉菌香港脚可以使用哪一款皂?

Questions about cracked hands

手部乾裂的提問

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请问:我可能是严重富贵手吧!多次看皮肤科且看到拿药已经擦到最强效的类固醇,但都没啥效果,只要手碰水后就会先起小水泡,然后慢慢会开始一直干裂,又痛又痒,有时还会裂到要流血,真的很困扰,请问有我适合用的手工皂吗?谢谢!

Choosing soap for different family members

不同家人的選皂提問

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请问:可否推荐大人脂漏性皮肤炎和婴儿异位性皮肤炎要使用您们哪款手工皂?拜托您了!

A family's questions about people & pets

家人與寵物的使用提問

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请问:我儿子手脚有一粒粒,应该是毛囊炎,皮肤干燥,要用哪种手工皂?还有家里的小狗约克夏,皮肤也不好,容易湿疹长霉菌,有适合的手工皂吗?

Questions about rosacea

關於酒糟膚況的提問

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请问:如果我有酒糟性皮肤炎要选择哪一款你们家的手工皂比较好?

A parent's question about a toddler

家長關於幼兒使用的提問

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请问:小宝宝可以用吗?已经1岁8个月,从小就会长像小丘疹,红色的,我在想可能皮肤属于敏感性的,有时消退了又换别处长,也许跟闷热有关,长完之后,脚都会有黑色素沉淀,真的很伤脑筋,一直擦药让它消,过没多久又换别处长,现在想想,不想擦药了,长久对孩子皮肤也不好,没用过手工皂,真的希望对宝宝皮肤能改善!

Questions about daily skincare

日常保養的提問

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请问:应该说长久以来的观念都是20岁后就需开始保养,毕竟不在是婴儿小孩肌肤好,不保养将有细纹皱纹产生,但您建议不使用保养品,那就是不做任何保养方式,肌肤产生了纹路如何有效抑制呢?

A customer's question about cold drinks

顧客關於冷飲的提問

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请问:为什么吃冰凉的食物和和冰水会容易使皮肤干燥、喉咙干?夏天气温热,养生不能喝冰水,如果放到室温就可以饮用?

Questions about dark spots

斑點的提問

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请问:有去斑皂?淡斑皂?洗斑?

Questions about the time needed to notice changes

觀察使用變化所需時間的提問

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请问 : 洗几天会好?多久可以治疗好?

Questions about vitiligo

關於白斑的提問

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请问 : 皮肤白斑症洗这肥皂有可能会好吗?