您好，谢谢您详细告诉我们使用后的情况。
Hello, and thank you for sharing the details of your experience with us.
焱芝手工皂注重温和清洁与滋润保养，配方以高级植物油脂与草本原料为基础。不同品牌的手工皂因油脂比例、草本成分、熟成时间和洗感不同，使用感受也可能不同。
Yanz handmade soaps focus on gentle cleansing and nourishing care, featuring formulas based on premium plant oils and herbal ingredients. Because handmade soaps from different brands vary in their oil ratios, herbal components, curing times, and the sensation they provide during use, your experience may differ from what you are used to.
因此，出现短暂刺痛或粗糙感，并不一定代表你的体质不适，也可能只是肌肤正在适应新的清洁方式。
Therefore, experiencing a brief stinging sensation or a feeling of roughness does not necessarily mean the product is unsuitable for your skin type; it may simply be that your skin is adjusting to a new cleansing method.
如果洗脸后出现短暂刺痛感，大约10至20分钟后会慢慢消失，不需要太过担心。
If you do experience a brief stinging sensation after washing your face, it should gradually subside within 10 to 20 minutes, so there is no need for undue concern.
有时肌肤本身比较干燥、敏感，或表面有细小伤口、龟裂、屏障较脆弱时，即使用清水清洗也可能会有短暂刺痛感。刚开始转换清洁方式时，肌肤也可能因为角质层更新、干燥或适应过程，而出现短暂刺感、红痒、紧绷，或是摸起来比较粗的感觉。
Sometimes, if your skin is naturally dry or sensitive—or if it has micro-abrasions, cracks, or a compromised barrier—you may experience a brief stinging sensation even when washing with plain water. When first switching to this cleansing method, your skin might also experience temporary stinging, redness, itching, tightness, or a rough texture as it adapts or undergoes the natural process of stratum corneum renewal.
建议您：
建议使用时以温水清洁即可，避免水温过高，也不要用力搓洗脸部。
将手工皂搓出泡沫后，用泡沫轻轻带过肌肤，再彻底冲洗干净即可。
We recommend the following:
Use lukewarm water for cleansing; avoid water that is too hot and do not scrub your face vigorously.
Lather the handmade soap, gently apply the foam to your skin, and then rinse thoroughly.
洗后摸起来粗粗的感觉，也可能与水温过热、过度搓揉、清洁后水分流失，或肌肤角质正在代谢有关。
A rough sensation after washing may be caused by water that is too hot, excessive rubbing, moisture loss after cleansing, or the skin's natural exfoliation process.
若肌肤目前较干燥或容易刺痒，建议先减少摩擦、避免热水，清洁后可以轻轻按干，不要过度擦拭，让肌肤有时间慢慢稳定。
If your skin is currently dry or prone to itching and stinging, it is recommended to minimize friction and avoid hot water. After cleansing, gently pat the skin dry rather than rubbing it vigorously, allowing the skin time to gradually stabilize.
在肌肤粗粗的地方，再涂抹御真橄榄马赛皂或玉容精华皂液（一天可以涂抹多次，不用洗掉）加强保湿及代谢。
For areas of rough skin, apply Yuzhen Olive Marseille Soap or Yurong Essence Soap Liquid (this can be applied multiple times a day without rinsing off) to boost hydration and promote skin renewal.
Q：刺痛或红痒会慢慢减少吗？
如果不适主要来自皮肤当下较干燥、细小龟裂或暂时受到刺激，当皮肤状态逐渐稳定后，这些感觉会随之减轻。
Q: Will the stinging, redness, or itching gradually subside?
If the discomfort stems primarily from current dryness, micro-cracks, or temporary irritation, these sensations should diminish as the skin’s condition stabilizes.
使用期间，建议先保持保养方式简单，尽量避免使用过多厚重乳液、身体霜或含较多化学添加成分的产品，以免增加肌肤负担，也比较容易观察肌肤真实的适应情况。
During use, it is advisable to keep your skincare routine simple. Try to avoid heavy lotions, body creams, or products with excessive chemical additives; this prevents overburdening the skin and makes it easier to observe how your skin is truly adapting.
焱芝手工皂的做皂坚持
焱芝做皂的重点，是减少不必要的清洁添加物，让每天接触肌肤的清洁，回到更单纯的选择。
焱芝冷制手工皂的制作理念，与市面上一般大量制造的清洁产品完全不同。我们不添加防腐剂、人工色素、人工香精及抗菌剂，也不额外添加合成界面活性剂。
Yanz Handmade Soap: Our Commitment to Craftsmanship
At Yanz, our focus is on minimizing unnecessary cleansing additives, allowing your daily cleansing routine to return to a simpler, more natural choice.
The philosophy behind Yanz’s cold-process handmade soaps differs fundamentally from that of mass-produced cleansing products. We do not use preservatives, artificial colors, artificial fragrances, or antibacterial agents, nor do we add synthetic surfactants.
谢谢您愿意将真实使用感受告诉我们，每一位客人的皮肤状况都值得被认真对待
Thank you for sharing your genuine experience with us; every customer's skin needs deserve to be treated with care and attention.